Return And Exchanges

We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return. We cannot accept returns after 30 days of your receipt of the merchandise. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. Used merchandise cannot be returned unless defective.

By Mail
On the back of the packing slip enclosed with your order, please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund (depending on the original form of payment). Please mail any item(s) you’re returning to: BIANCIWATCHES.COM, 5320 Derry Avenue, Suite D, Agoura Hills CA. 91301. Always make sure to insure your parcel and request a tracking number. Shipping charges incurred for any returns are the sole responsibility of the customer.

Price Adjustments
Prices are subject to change. We offer a one-time (single order) refund or adjustment for items purchased within 10 days of a price adjustment. This includes permanent Sale items and excludes temporary special promotion items. For questions and adjustments call 
(866) 416-4199.